Privacy Policy

At Global Express, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our logistics and courier services.

1. Information We Collect

We collect information that is necessary to provide you with efficient shipping services, including:

• Personal Information: Name, address, email, and phone number of senders and receivers.
• Shipment Details: Package contents, weight, and destination.
• Technical Data: IP addresses and browser cookies when you visit our website for tracking.

2. How We Use Your Information

Your data is used solely for the purpose of facilitating logistics operations, including:

• Processing and delivering shipments.
• Sending tracking updates and delivery notifications.
• Improving our route optimization algorithms.
• Complying with customs and legal requirements.

3. Data Security

We employ state-of-the-art encryption (SSL/TLS) and strict access controls to protect your data from unauthorized access, alteration, or disclosure. Our servers are monitored 24/7 to ensure data integrity.

4. Third-Party Sharing

We do not sell your personal data. We may share necessary details with trusted partners (such as local last-mile carriers or customs authorities) strictly to fulfill your delivery request.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you have any concerns about your privacy, please contact our Data Protection Officer at privacy@globalexpress.com.